With over 20 years in the industry, Robert Isaac is more than just a plumber he’s a leader, an educator, and a strategist dedicated to redefining excellence in the trades. A proud father of two, Rob is as committed to his family as he is to his craft, bringing the same level of dedication, precision, and integrity to both.
Rob’s extensive knowledge makes him an authority in designing and executing systems that don’t just meet industry standards but exceed them. His expertise in hydronic heating design ensures that every system he installs is optimized for performance, efficiency, and longevity.
Beyond technical skills, Rob is a high-level communicator, and project manager who understands the intricacies of working with builders, designers, and homeowners. He seamlessly navigates the complexities of custom home construction and large scale renovations, ensuring that every project is delivered with precision and professionalism.
His vision for Van Custom Plumbing is clear: to set a new benchmark for the industry by prioritizing quality, transparency, and accountability. As a natural mentor, Rob is passionate about educating homeowners on how to properly steward their homes while fostering the next generation of tradespeople. For him, plumbing isn’t just pipes. It’s about creating lasting systems, building trust, and elevating the industry, one project at a time.
At Van Custom Plumbing, we’re not just plumbers, we’re planners, educators, and advocates for better homes and a stronger industry. Incorporated in 2019, we set out to create a company that addresses the challenges in Vancouver’s construction landscape, where a shortage of skilled labor and increasing demand often leaves homeowners frustrated by unreliable trades, poor communication, and subpar work. With a steadfast commitment to quality, integrity, and efficiency, we believe in doing things the right way, every time.
We understand the reality many homeowners face: homes treated as investments rather than places to thrive, with quick fixes prioritized over meaningful improvements. This approach has left countless properties in the GVRD with patchwork repairs, neglected maintenance, and unrealized potential. At Van Custom Plumbing, we aim to combat these trends head-on.
We don’t just install plumbing systems; we build lasting relationships and guide our customers through the complexities of caring for their homes because your home isn’t just a structure, it’s the foundation of your life.
Your home is likely the largest investment you’ll ever make, and we want to help you protect it. At Van Custom Plumbing, we believe in:
• Educating our customers on building science and proper home stewardship.
• Empowering families to care for their spaces and build memories with confidence.
• Fostering respect for the trades, mentoring the next generation, and elevating our industry to a standard of trust and excellence.
• Delivering plumbing systems that are built to last, never cutting corners or compromising quality.
• We’re here to ensure that your home’s systems perform beautifully now and for years to come.
Chelsea is the backbone of Van Custom Plumbing, helping transform VCP’s goals into actionable plans that align with the company’s commitment to quality and excellence. With a background in marketing, Chelsea brings a unique perspective to the team, ensuring every decision reflects the company’s values of integrity and concise communication.
As the creative mind behind the company’s name and a driving force in shaping its vision, Chelsea is also responsible for spearheading VCP’s philanthropic efforts.
Heather is an organizational powerhouse within Van Custom Plumbing, ensuring every process runs smoothly and efficiently. Known for her expertise in managing data, she excels at turning company information into actionable insights that drive the business forward.
As the creator of streamlined templates and systems, Heather helps the team track KPIs, implement innovative strategies, and achieve their goals. With her unmatched skills in Excel and a talent for simplifying complex processes, Heather plays an essential role in keeping Van Custom Plumbing efficient, effective, and ready for growth.
Garrett Elliott is the visionary behind Van Custom Plumbing’s brand identity, playing a critical role in connecting us with clients and showcasing our expertise. He leads the design and maintenance of our brand, website, and advertising packages, ensuring every touchpoint reflects the quality, professionalism, and integrity we stand for.
As both a strategist and creator, Garrett’s innovative approach and commitment to detail ensure that Van Custom Plumbing’s reputation remains strong and our message resonates across all platforms.
Kevin chose plumbing because he likes working with his hands and solving real problems people deal with every day. Building and fixing systems that actually matter feels good.
He is a strong technician because he does things the right way, works clean, and focuses on the details that make installs and repairs last. In this trade, there’s no competition for someone who takes pride in doing good work. He is always learning and leveling up to stay sharp.
At Van Custom Plumbing, we believe that excellence is built through collaboration. That’s why we’ve cultivated strong relationships with award-winning designers, skilled tradespeople, and innovative builders who share our dedication to quality and craftsmanship. These partnerships allow us to seamlessly integrate our expertise into your project, ensuring every detail aligns with your vision.
We also pride ourselves on working with knowledgeable suppliers and manufacturers who produce industry leading products that set the standard for durability and performance. By choosing trusted brands, we ensure that your home’s systems are not only built to last but also reflect the highest level of quality.
Builders who value integrity and reliability have chosen to work with us time and time again, knowing that Van Custom Plumbing delivers results that exceed expectations. Together, we create spaces where design, function, and comfort converge beautifully.
Together, We’re Not Just Building Systems; We’re Building Dreams.
United by our shared values and a common goal, we strive to make every home a better place. We believe in the power of educating our clients, the importance of meticulous craftsmanship, and the value of a job well done.
As we continue to grow and serve the communities of Vancouver, the Lower Mainland, and beyond, our promise remains the same: to deliver unparalleled service that stands the test of time.
Let’s build something great together.
Together, We’re Not Just Building Systems; We’re Building Dreams.
